“The staff was super nice and accomodating. we loved the fresh flowers as well.”
“Getting to Villarrica requires a car unless you arrive by bus, so the ample parking at El Ciervo is a big plus. The hotel is conveniently located next to the lake and an easy walk to the shops, restaurants, and grocery stores in the town. The breakfast is very typical of inns in the lake district, which means not very exciting, but they do offer you eggs to order, home made breads and jams. I have been staying at this property since 2001 and will return any time I'm in the area.”
“Very good breakfast, helpful staff and central, quiet location”
“A very classy place when it comes to the interior. A total antithesis to the sterile standard hotel. For instance, there is no front desk, but the reception is an office room.”
“Staff very helpful; room very comfortable; good view; excellent location near lake.”
“Staff very friendly and position of hotel excellent nice pool”
“Beautiful property with views of the Villarica volcano. Everyone was extremely friendly. The rooms are nice and quaint and very clean.”
“Great location in a nice town. Short walk to Lake front with great views and into the downtown area for restaurants, bars, shops.”
“The view from the room is marvelous and the location is fantastic.”
“breakfast buffet was very good; very nice old-fashioned, well-kept house; splendid garden; close to beach walk and restaurant area;”