“Very nice and helpful staff. Very clean and comfortable bedroom.”
“Excellent room size much bigger than usual for Japan. While all rooms allow smoking the management had ensured the room was deionised before we arrived and no trace of tobacco smoke or other smells were evident.”
“Very grateful to the staff who waited for our check-in around mid-night since the flight was delayed and we took the last JR train to the town. A nice and quiet hotel to stay for a vacation Nice time at the restaurant for our breakfast.”
“The hotel is in a good location - about a 10 minute walk from the Station. When I arrived, the staff were very friendly, and showed me to my room even though I arrived before check in. The room was clean and rather large, and the bathroom was very clean, too! The buffet breakfast was very tasty, and there were quite a few choices. This hotel is excellent for a short stay!”
“if you always staty in 5 stars hotel, pls don't select this hotel. This hotel is fit for the people with low cost. walk 15 min from Karuizawa statation, room sevice is good, quite. bed is not bad”
“Very nice hotel. Staff very friendly. Very large rooms, great location”
“staff is nice with good communication; room is large; the location is good; a very local style hotel”
“The location is good, which is about 10-15 min walk from karuizawa station. It is convenient that you can rent bicycles there. The staff are nice and friendly as well.”
“フロントのスタッフの方を始め、こちらのホテルの方々は皆さんとても優しくてフランクに話しかけてくれるので私達世代からすると、とても楽しく過ごせて素晴らしい旅行にして頂きました!朝食も美味しかったです! 次に軽井沢へ旅行する時もぜひこのホテルをリピートしたいと思っています。”
“車で行ったため、散策するのに駐車場を探していたところで、チェックイン前にも関わらずホテルの駐車場を使わせて貰えて非常に助かりました。”