“The location was tops! It was only a few minutes' walk to the pedestrian zone and park areas nearby. The staff was really good: professional, efficient and friendly. That sets the tone for a good stay in any hotel. I loved the fact I was able to open my windows, so that I could switch off the air conditioning. This is becoming rarer in city hotels. All around it was an enjoyable stay.”
“I was given a room without air conditioning, although it was clearly stated on the reservation. Following several complaints , i was moved to a room with a working a/c and then everything was perfect”
“Best turn down service I ever had - clean, everything tidy, jacket in closet ... well thought through! You could feel the passion!”
“Great location. Friendly and helpful reception staff. Clean big rooms. I was asked about my favourite newspaper and it was delivered to my room every morning. I asked for a slightly later check out and my request was accomodated. Nice restaurants in the Area. Taxis right in front of the door.”
“The hotel is clean and the staff are quite polite and professional. The location is amazing. It's close to a major shopping hub.”
“The hotel offered a range of facilities and was situated in a good location”
“The Conceirge was very helpful in checking on lost suitcase.”
“Superb room service--on time, delicious food, delightfully presented--worth the price! Great Cigar Bar! Awesome restaurants from high end gourmet to bistro!!”
“Excellent location, for the Opera and for the Altstadt. Beautiful view! Excellent internet: very fast & relatively convenient (even if not free). Friendly & helpful people! Convenient parking.”
“Fantastic style hadn't been back for 30 years and almost unchanged in its elegance and luxury”