“First of all the hotel was easy to find. Have a great location because is close to everything! The staff was so warm, friendly and helpful. The room was so nice and cozy, hot shower after a long flight and car ride was a must and we found it there (haven't had the same experience at others hotels). The bathroom was spotless, the overall of the room was perfect for us, smells really good with that wood smells that we loved it, breakfast exceeded our expectations, so delicious! and check out was easy. Sad we had to leave... We will definetely be back and of course we recommend this place.”
“The staff were extremely helfpul, courteous and charming. The hotel is very close to the hub but also very quiet. Beer fridge well stocked with local craft options.”
“View from the window of Villarrica volcano. Staff, José Luis was very helpful as well add the rest. Breakfast was good.”
“Staff was very nice and helped us to plan our tour around Pucon. We could arrive in advance and leave our suitcases until the check-in time. Back to check-in, they offered to turn on the jacuzzi for us, good to relax after hiking. Good breakfast. We are used to travel in Chile and have different kind of accomodation, but this hotel is really great.”
“Four pillows on the bed and a down comforter, all of which seem brand-new. The view was great and it's only two blocks so a short walk from the center of town and also two blocks from the best restaurant.”
“The staff were excellent. They were very friendly, helpful and attended to all our needs. We also had wifi in the room, which was a nice surprise!”
“Good breakfast, excellent location, air conditioner and heating.”
“Very well located hotel, great breakfast, comfortable bed.”
“Very friendly staff, great breakfast with very wide selection. Very clean hotel.”
“We enjoyed this place, the beds were comfortable good pillows a great view of the volcano from our room, good bathroom. You could hear the other guests on your floor if they were a bit noisy but for the most part a quiet chilled out place, breakfast was pretty good and that was the only time I had any niggles with this place. They let us camp out on the lounge out the front for most of the day as our bus left at 9pm and it was no fuss all in all a great location and good rooms”