“Convenient Very helpful staff Clean Decent breakfast”
“The bed was pretty comfortable, the staff was really friendly and the location is not too far from the citadel. The breakfast was nice too.”
“Breakfast choice not great. We were in an annexe so walked across to hotel for breakfast and any inquiries”
“Good breakfast,very helpfull staff,and the barman makes a mean vodka tonic 😂”
“Exceeded expectations. Service by staff incredible”
“The location is a short walk to the walled city. The front desk was pleasant and very helpful. The room was sparkling clean. Breakfast was great. Parking was right at the front door of the hotel.”
“A lovely stylish hotel in Lucca, with fantastic staff in a great location ”
“Great location only a few minutes walk from the old Lucca city centre. The staff, especially the 2 main people on reception were excellent - friendly and super helpful. They helped us with dinner & lunch recommendations and a train trip to Pisa for the day.”
“Hotel staff were very accommodating and helpful. We were allowed a late check out free of charge which meant we had a lovely day in Lucca and were able to go back and shower before catching our evening flight.”
“This is a 3 star hotel but felt more like 4 star . The staff were so helpful and although the rooms were on the small side the bed was extremely comfortable and the shower very powerful. It also has a swimming pool but as the weather was not great didn't use it. The main reason for the score for value for money is simply down to the atrocious euro rate not the fault of the hotel! very good breakfasts and bikes to hire also.”