“The art gllery, the peaceful atmosphere, the water ponds and fish, the vegetation near the rstaurant, the High Tea, the friendly and professional staff, the boutique.”
“Hotel Tugu is a rather strange place. Full of history but a rather dark building. We had booked a luxury suite but were disappointed to find that this was just a normal double room with no view albeit with a 4 poster bed. The small pool was right in the middle of the whole hotel close to the restaurant which didn’t make it conducive to swimming. The afternoon tea was excellent and the staff very helpful. Malang is a fascinating city and well worth a visit.”
“The staff is very friendly, and the location is good”
“the food was exquisite... traditional indonesian unlike any hotel food”
“The museum tour we received from Poppy. She's amazing.”
“I had a problem with my flights - The staff there were extremely helpful. They made the new bookings for me. I don't speak Bahasa, so this really helped. I loved the food and the whole experience, especially their staff.”
“We loved our stay at Tugu, the staff were excellent. They were taking care of our likes, and they made everything so memorable and so exclusive for us that we were amazed by their attention to details. The property is like a living museum, and the food was excellent. We enjoyed every bit of our stay there.”
“Very beautiful hotel with excellent staff and beautifully decorated.”
“Friendly staff Cosy pool and restaurant We arrived at 4am by train, we could sit in de lobby, got coffee,...”
“They upgraded us to the Zamrud suite. The bed was obscenely huge, you could fit 4 people on the bed. It was super comfortable. The bath up was amazing.”