“Our break did not go exactly to plan - see next comment, but the staff did everything possible to try to make the situation better. In the booking I had requested a twin room but as the hotel was full this was not available at the rate we had payed. We had a double bed but was offered two duvets which did work. Also although the heating was on when we arrived at 4 pm by 5.30 it had gone off! It was a freezing cold day and snowing. There was a small electrical heater which helped but they did give us another heater too. We had them on all night as it was v cold but about 8.30 the heating came back on. Timing issues??”
“Everything about this hotel was excellent. I was made to feel so welcome and the service was exceptional throughout my stay.”
“Comfy bed and nice bathroom. Excellent breakfast”
“The location is excellent and parking easy. Beautiful building and friendly staff”
“The staff on the reception were very helpful, especially in opening car parking space.”
“Rooom. Facilities were excellent and everything I would need,reception staff attentive and friendly”
“Excellent variety - cereals, fruit, yogurt, breads, "proper" fruit juices plus the usual cooked options.”
“Staff are excellent and very attentive. I received a small discount as the room heating was not working. Rooms are spacious and bed comfortable.”
“Fantastic bath and shower but unfortunately a problem with hot water on the second morning!”
“Great central location. Great comfortable bed. Lovely breakfast. I stayed in the basement which was nice size however did not like being seperate from the hotel. Would not choose to stay in that room again.”