“Beautiful luxury hotel for reasonable price. Restaurant staff was exceptional. Food was great.”
“Easy, after a day of travel, hotel was peaceful and walkable to restaurants and activities (bowling and skating)”
“The staff was excellent and my room was exceptional! I would definitely stay here again.”
“It was very close to the event where we needed to be at. The airport is close by as well. The staff at the Front Desk is very helpful and professional.”
“staff, food and amenities were good, the young lady that checked us in was excellent”
“The courtesy and hospitality of the staff was awesome, more than I expected!!!!”
“The bed is/was bad. I would expect that quality of a mattress at a hostel. The height was ok but not the firmness. I am hard of hearing, the security had to call because people next to my room complained. When I ask what level of decibel I should set the TV at, he did not know. This happened a few times. I set the TV at 20 out of a possible 80 - 100, now I could not hear very much. The room 2027 had extra door to the adjoining rooms on both sides instead of a concrete wall. You should post the max level on the TV. I left my eMail with front desk supervisor.....I expect a response.”
“They had a water leak on the 11th floor that was causing issues”
“It was no shampoo cream rinse and the room it was really loud and parking was terrible too expensive”
“Bed was comfy, and hotel was very convenient to O'Hare and blue line to downtown Chicago.”