“The hotel Reception staff is very helpful. When my sister realized that she left a jacket and a sweater in the hotel room, I called the reception and asked for their help, they immediately arranged a courier to send the jacket and sweater to the hotel we stayed in Sapporo. Very efficient and provide a very good customer service.”
“Good location, staff English knowledge good, buffet ok, nice onsen”
“Wonderful location. Just barely 100 metres from the Jozankei bus stop. Spacious room but baths are nothing to shout about except for it being huge. Comfortable enough but not really good value for money. Can opt for just the stay as the area is literally surrounded by good restaurants and convenience stores. ”
“The hotel was fabulous. Loved the onsen areas! Very relaxing time there. The food was excellent as well. The view of the mountains and river were spectacular. We would love to go back in the autumn.”
“Excellent buffet breakfast and dinner. Very good range of Japanese and international cuisines. Very yummy. Spacious Onsen with various hot spring baths, sauna and steam room.”
“great buffet breakfast and dinner... Onsen was awesome as well. Staff was friendly and helpful. Felt like a nice small mountain "village" but still close enough to Sappor (by car)!”
“Superb breakfast, beautifully presented with excellent ingredients. The Onsen is great with the outdoor pool particularly pleasant.”
“spacious Japanese traditional room and buffet dinner”
“Food, variety and taste very satisfying. Dining staff outstanding, especially one person in particular- Miwasa Sumida in the restaurant serving the included half-board buffet.”
“- Love the abundant selection of onsen they offered - Buffet dinner/ breakfast were awesome”