Jumbaktas Astana Hotel
מדיניות
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Jumbaktas Astana Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!One child under 12 years stays free of charge when using existing beds.
- All further older children or adults are charged KZT 8500 per night for extra beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All children are welcome.
- The maximum number of extra beds in a room is 1.
- All children under 12 years are charged KZT 5000 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Important Notice
- Please inform Jumbaktas Astana Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.<div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>
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Pets
- Pets are not allowed.
מה אורחים אחרים אהבו
“The hotel is really very nice for a business trip or short stay in Astana. The room was clear with a lot of light due to big windows and with a nice panoramic view. In addition, it is comfortable to arrive early morning with a possibility of early check-in and 24 hours reception.”
“excellent variety of food both hot and cold and the quality was good. They also provided snack food, fruit, and tea for later consumption”
“Very friendly staff - always happy to help. Big room and good breakfast.”
“Website Awful hotel. The hotel doesn't have the facilities advertised but share it with the next hotel. When you get there you have to pay extra, so wrong! Took a screenshot and made a massive complaint, they changed their website without refunding my payment. Everything on the facilities has extra charge, gym, spa, swimming pool etc..You've been warned ”
“We booked a family room and were positive surprised as it was very comfortable and had a very good room size with 3 rooms (living room and 2 bed rooms). Comfortable beds.”
“Friendly staff. Large and clean room. Not far from airport. Good wi-fi in the room.”
“Good breakfast, reasonable wi-fi connection, good location close to the center.”
“Location is brilliant, close to lots of central businesses. Loved the service in the restaurant and a very nice coffee and biscuits.”
“Reception people are really great - quick, understandable, diplomatic, service oriented. Presented me a chocolate :). Furniture in rooms are really good and tangible, location is also good. So, arrival and registration made me feel comfortable on 100% until i reach the room.”
“Helpful English-speaking staff, good location near Nurzhol Boulevard”