“Young well-trained and friendly staff. A warm welcome and very good service in the bar and restaurant. The conference and training facilities were excellent. The free wifi was very fast.”
“After the EXPO2017 in Astana, hotels in the city center are more expensive than usual. So we chose this hotel, which was not in the city center. Very friendly and helpful staff here, they helped us call for taxi and made early check-in. The room was big and clean, and provided a pretty big bottle of water everyday. My room had a very good view, which could see the Khazret Sultan Mosque and the city. We had lunch in the restaurant of the hotel. Really delicious food of Uzbekistan style. The most important was, the menu has Chinese, that was really good for us.”
“The overall package was great: a very new, modern hotel, a hard-working and friendly staff, a nice restaurant. All in one. I will choose that hotel again during my next staying in Astana.”
“Nice friendly Kazakh staff. Very good tasetfull food. The pool inside the hotel. SPA area.”
“The reception staff has been excellent (especially Ainagul) - very prompt, efficient service. The restaurant staff has been very nice, attentive, the food there is really delicious.”
“Excellent friendly and helpful staff. Comfortable and clean, luxurious rooms. Heath Spa and Pool were great. Restaurant on site with good choice. Breakfast was impressive and varied. Cash machine in foyer very helpful 24 hour bar with snacks.”
“I was delighted to stay in this hotel once again. Very nice location to go to administrative part of the city. Nice reception staff very friendly and polite. Room was clean and refreshed timely. Tasty and nice breakfast. All points to stay in this hotel!”
“Staff (Elena and Elmira) were wonderful and accommodated changes to our bookings.”
“Staff very friendly Staff speak English Very pleasant place to stay, food good.”
“Personal. Especially spa and working here mr. Bagdat. I also thank to hotel administrator miss. Makasheva.”