Kempinski Hotel Frankfurt Gravenbruch
מדיניות
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Kempinski Hotel Frankfurt Gravenbruch accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- One child under 12 years is charged EUR 25 per night when using existing beds.
- All children are welcome.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All further older children or adults are charged EUR 50 per night for extra beds.
- Free!All children under 6 years stay free of charge for extra beds.
- The maximum number of extra beds in a room is 1.
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Groups
- When booking more than 10 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests staying for 5 nights or more will be charged the full amount at the time of booking.<br><br>Please note that the property reserves the right to check credit card reservations immediately after booking. Please contact the property for more information.<br><br>Please note that children can only use the swimming pool between 11:00 and 18:00.<br><br>Please note that on the evening of 31 December 2017, the hotel restaurants and bars will not be available to hotel guests due to New Year festivities. Room service will only be available until 19:00 on that evening. The Country Club & Spa will close at 20:00 on that evening, and treatment appointments can only be taken until 19:00.
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Pets
- Pets are allowed on request. Charges may be applicable.
מה אורחים אחרים אהבו
“everything was perfect from checkin to check out the spa is unique in this hotel and is highly recommended”
“large rooms, great location great spa great restaurants great staff”
“The comfort and the cleanliness. Also very nice breakfast.”
“Lovely staff who were very helpful. Food was good.”
“Very rich breakfast! The bed is comfortable but the pillows were too soft!”
“The staff took the best care of us, very sweet and friendly.”
“From the greeting at the door to the bottle of water offered on our departure the staff coud not do enough to make our stay memorable. The room has everything one could wish for with a bed that was second to none for comfort. We had dinner in the more relaxed venue of the Torschaenke where we were well advised on our choices and enjoyed an exceptional meal served with a friendly professionalism. Although breakfast the next morning was busy the staff still had time to make sure individual needs were met. The breakfast offering itself was exceptional with all tastes catered for to a high standard.”
“beautiful hotel nice location ,, and special thx to the lady manger at the reception she was so kind with me and upgrade me to better room ,,,,,,,,God bless her ,”
“The property has been fully renovated and upgraded to be more tech enabled. Concierge staff and Front Office staff is superior.”
“Beautiful hotel, great service, comfy beds, fantastic breakfast! I also really enjoyed the casual German restaurant on the premises.”