MERCURE Rosa Khutor Hotel
מדיניות
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Billing/invoices
- Official invoices (for tax/billing purposes) are available at this property for business travellers.
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- MERCURE Rosa Khutor Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 7 years stays free of charge when using existing beds.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- All children are welcome.
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Groups
- When booking more than 8 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests are kindly asked to present a passport at check-in. Children 14 years and younger are kindly asked to present their birth certificate.<br><br>Please note that children off all ages are welcome at the property.<br><br>Please note that accommodation and breakfast is free for 2 children under the age of 7 sharing their parents' room.<br>For children aged 7 to 12 years, accommodation is free and breakfast is half price. Not included in the total price. Payable at the hotel.<br><br>Guests are kindly asked to present their passport and a bank card used for booking upon check-in. The guest who made the booking must be the holder of the bank card. In case a card is not presented, prepayment will be returned and a different payment method will be required.<br><br>Please note that from 20 until 30 November 2017 the property's swimming pool and hammam are closed for renovation. The gym is open and works as per its usual schedule. Inconvenience is regretted.
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Pets
- Pets are allowed on request. Charges may be applicable.
מה אורחים אחרים אהבו
“Good facilities. Helpful staff. Professional service.”
“Excellent location - very close to the lifts, ski rentals, restaurants, etc. Very good buffet-style breakfast. Nice facilities - gym, swimming pool, sauna, ski storage room.”
“Great location near cableway & really nice breakfast.”
“Clean, beautiful design, well located, very friendly staff”
“Staff and facilities were excellent, as well as the hotel itself. I will return there for sure.”
“Great location, staff is nice, excellent value for money. Breakfast is OK, but could of have more variation.”
“Вид из окна прекрасный, завтраки очень вкусные, персонал дружелюбный. Когда приехали - лил дождь, на ресепшн без проблем выдали зонты. Расположение отеля отличное, самый центр Роза Хутор. Приятный интерьер. Проблем с командировочными документами не было, все предоставили как и просили. Очень милая девушка на ресепшн узнала насчёт автобуса до Олимпийской деревни, информация пригодилась.”
“Завтрак вкусный, бассейн хороший и достаточно большой, кровать удобная и мягкая, заселение быстрое, персонал обходительный и отзывчивый, номер достойный. Особенно понравился комплемент от отеля ко дню рождения. Мелочи, а приятно. Хороший отдых. Не пожалели о выборе. Рекомендую.”
“Отель соответствует заявленному уровню. Внутри отеля все находится в ухоженном состоянии, поддерживается чистота и порядок. Персонал внимательный и приветливый. Особо хочется выделить кухню. Завтраки приличные и блюда в ресторане ( а ля карт) высокого уровня. Отличный вид из окон номеров с видом на реку.”
“Расположение, хороший завтрак, приветливый персонал”