“The hotel is beautiful and for central Jakarta in a great location. There are a few issues with traffic particularly when it rains. The rooms are fantastic.”
“Personalized service and attention to details Going out of their way to help me with everything”
“Great Indonesian food in the main cafe, and room service food was very good. Lovely, friendly and helpful staff . Also work desk well set up with easy access to recharging points etc”
“Very pleasant and helpful staff during our arrival”
“Everything. I last stayed at a Mandarin Oriental in 2002 in the Philippines, but this stay was excellent. Nothing was too much trouble they arranged a surprise birthday cake for my wife rose petals in the bath and on the bed and best of all a room upgrade to a suite. Safferia made a wonderful effort to ensure all was perfect and we had a thoroughly enjoyable time. All the staff were friendly and helpful and please excuse me if my comments are rather 'gushing' but this must rate as one of our best hotel stays and that says a lot after the many hotels we have stayed in.”
“Great staff, location near big malls, clean and comfortable rooms, shower and bath tub with endless hot water Breakfast is very good with too much verity that you can't try everything in one day Rooms are isolated and you barely hear any noises I got sick and the hotel manager visited me and brought doctor(charged 😁) but then i got a free refreshments and a letter for best wishes”
“It was very clean and spacious. The rooms were very big and very quiet. I absolutely loved the bed.”
“The staff were very helpful and the facilities were topnotch. Locationwise, it is a 15 minute walk to the mall. Better if you take a cab. They also offer free roundtrip shuttle to the mall every weekend which is great!”
“Bed is incredibly comfortable Breakfast was delicious SPA treatment was great”
“Bed (mattress, sheets, pillow) were excellent. Staff were very attentive and proactive.”