“The staff in this excellent hotel truly understand the phrase "the cus!tomer is always right" because they not only were responsive but went out of their way time and again to accommodate our requests and wishes above and beyond their stated duties and always with a smile--they must have an excellent training program and a top-notch manager--we would stay there again in a minute!”
“Brekafast was good, rooms nice and enough space. Nice desk to work.”
“The bed was comfortable and the room was nice but this is China still, no matter what they try to make western they always screw it up. Overall the hotel was nice especially since they do money exchange at the front desk.”
“I was falling down unconscious twice in the toilet. waked up by my own. My head badly bleeding. The staff helped me without any delay and took care of all. I had to sleep even in ICU of hospital for one day. The hotel done best ever service”
“The bed was so comfortable and the staff was so kind and accommodating when I had trouble with my credit card.”
“beside the bund. pretty nice view. if you call a cab, location wouldn't be a big issue.”
“The staff in incredibly helpful, they helped me get a sim card since the one I bought was not compatible with my phone; I stayed at the hotel and all was done for me. Really efficient and kind... I surely recommend this Hotel.”
“Excellent location on the Bund. Comfortable room, with lovely view of the river.”
“Just next to the riverside park. Great for leisure walk. Walking distance to Jianghan Street.”
“The location is great, facing the Yangtze River. Behind the hotel, there are both affordable popular restaurants and fancy restaurants and cafés. The room is spacious.”