“The person who helped us check in was extremely unfriendly and unprofessional. This hotel should be rated as 3 stars no more and it is below the standard of the Marriott world wide.. not coming back”
“Lovely rooms. Good views Excellent bedding. Nice soaps. Feels pretty luxurious.”
“Comfy rooms, outdoor pool. Shuttle to and from airport.”
“Large room. Very good restaurant and bar. Friendly ,accompanying staff. Extra points for being green. Reasonable parking fees. Walking distance to light rail, centred in downtown area.”
“A colleague and I were sharing a room (due to a missed plane connection) and we appreciated having a one-bedroom suite so we could each have our own space. Appreciated the airport shuttle too. The staff were friendly and efficient. The location was good - right across from the Richmond Centre mall, and across from a big park for a walk in some "green space". And, relative to what else was still available that night, this room was one of the better deals.”
“'Free breakfast items were good but disappeared very fast since not that many were put out compared to number of rooms in he facility”
“Bedding was very good; I like the new way of bed cover using a clean sheet rather than the old coverlets---I always wondered when was the last time it had been laundered! I live on the Sunshine Coast and cannot easily get an early morning flight from home without an overnight stay in Richmond, so your hotel has been a good fit for my schedules.”
“Good location, very nice hotel employee, convenient to everywhere, close to Richmond center and there is a super good Chinese restaurant. Just a little expensive than the average.”
“De manager nam onze klachten wel serieus en heeft ons goed geholpen Goeie manager dus Goeie locatie/ dicht bij vliegveld”
“Das Hotel ist etwas in die Jahre gekommen, aber sehr nahe an Vancouver Flughafen. Gute Parkmöglichkeiten.”