“Breakfast small options Dinner staff not knowledgeable re dishes Mis charged re dishes ( ref to reception to whom we left a query)”
“The staff were excellent and in particular the front desk receptionists who went out of their way phoning the airport to try and track down our missing luggage with KLM/Air France.”
“Good breakfast selection. Comfortable bed. Hotel situation excellent for using the tram for exploring Bordeaux.”
“Mostly everything, except for pillows & tea ( see below)”
“Very much a short stay hotel. Outdoor pool was freezing even with ambient temperatures of 30degrees. Only ate in the hotel in the evening once out of 4 nights. Food was not good. Breakfast was ok. Even the wine was not great.”
“Basically nothing (expected to arrive after a long drive and relax and eat in the hotel ..... did not happen)! When we found the waitress for the bar she was very friendly as was the assistant manager/senior on duty when fixing the room issue.”
“The freshly baked Madeleins at breakfast were fantastic!”
“Breakfast and location were good. Easy access from motorway and 30 mins to town via 8 min walk and 22 mins on tram. (Trans only leave every 30 mins though!)”
“The hotel was in a decent location, a few minutes to Bordeaux.”
“Location is good for a stop if you are on the road towards the south, close to the highway (congress area) , free parking outside and there is a tram closeby that goes to the city center of Bordeaux (about 25 minutes trip). The hotel is of course not very modern, a typical Mercure with average comfort at affordable prices. The girl at the reception was very friendly to explain me how to get to the center. Breakfast was included in our rate and of very good quality!”