“Very comfy super king bed, Fridge in room. Nice bathroom . Pool, sauna, steam room and big jacuzzi. Used gym , pool each morning and had a lovely Elemis facial . Great hot and cold breakfast. Very quiet area but very near ( 10 min) from Metro Centre and 15 min from Newcastle .”
“Room clean and a good size, very accommodating with dietary requirements”
“Location and grounds very good, food and service very good too,room was lovely with very comfortable bed and flowers were beautiful, Thank you! Highly recommendable!!”
“The room was a good size . The staff were very helpful we had a great stay”
“Meal cold and too much work going with buckets if water everywhere”
“Everything was third rate. The Spa was closed. The hotel was damp, and there was a noisy dehumidifier machine in the hallway. The rooms walls and ceilings are very thin and it was hard to sleep with noisy neighbours's music. The breakfast was very basic. The reception computer / printer was not working at checkout, so some confusion about the precise charges booked.”
“Good choice at breakfast, some items on the hot counter were not warm? Scrambled egg was poor. Rest of the items including continental choice were very good. Staff were helpful.”
“Very clean and Bristol city players were staying there made me feel up there .”
“My bathroom, small but fresh. Bars were good, good staff there.keep fit staff helpful. Menu decent”
“Staff we extremely helpful, especially as were had to stay an extra 2 weeks due to our new house not ready to move into. All food was very good especially at night in Carter and Fitch restaurant attached to hotel.”