“The rooms and experience are designed to reflect the age of the property so it really felt like we'd gone back in time. The rooms were very large. The staff were particularly friendly and helpful. There is also a bar/restaurant next door that is part of the same site that was very great too. Particularly with 2 for 1 drinks on Wednesday. The hotel also had its own outdoor areas to sit down in for a break or to have a drink or a meal.”
“This an elegant hotel. The rooms are majestic. It has old charms. The hotel manager is extremely professional, courteous, helpful. She changes the impression about the place.”
“The heritage hotel has a history, staying here made us feel we were a part of that history. Ambika the manager was very helpful- did everything to make our short stay was comfortable. My wife has food allergies, Ambika ensures she was well taken care of.”
“Beautiful palace, helpful staff, and the resident peacock is very friendly.”
“Great staff! Great for our family with small children”
“This PLACE TRULY IS AN EXPERIENCE. THE PROPERTY IS CENTRALLY LOCATED A REAL PALACE WITH BIG SPACIOUS ROOMS WITH A HUGE TUB AREA AND A SEPARATE BATH . THE MANAGEMENT I WOULD CALL THE OWNERS COS THEY TAKE PERSONAL CARE WITH EACH AND EVERY GUEST WAS A DELIGHT .AMBICA THE MANAGER WAS JUS A WONDERFULLY HELPFUL AND A SWEET PERSON. THE STAFF WERE VERY NICE .THE PROPERTY IS A TOTALLY STUNNER FOR SOME ONE COMING OUTSIDE INDIA . IF U ARE BOOKING CLOSE U R EYES AND SAY YES.HAND PICKED STAFF AND STAR PROPERTY.”
“Room was clean ( bed sheets and wc really clean), very beautiful design. Freindly and helpful personnel.Just next to the hotel very good restaurant ( you can order everything and not get sick). Highly recommend.”
“This is the old palace converted into the hotel. So the old wooden furniture, old beautiful paintings, kingdom photographs, looks elegant. Even very specious bathrooms are also nice. At the back side of hotel, there is a huge swimming pool and peacocks and peahens too!”
“Naila is a charming and authentic palace run by the young and charming descendants of the original Mahārāja. Its comforting that the family actually lives there, in fact they occupy the top floor. so in many ways its really like staying with a family. The staff are all very helpful and friendly, if at times it feels as if they and not sure what their job is.”
“The owner and staff were delightful and extremely helpful with our many requests. The club/bar/restaurant attached to the Hotel was truly beautiful and the food excellent. Great ambience and looked gorgeous at night.”