“Great staff, great location, and a lovely room with great breakfast.”
“I have never felt so welcomed by a hotel. The staff bent over backward to ensure our stay was perfect. They even went so far as to help us book reservations to museums and restaurants. All of their service was personalized based on your desires. Breakfast was great ( No one in Italy can cook bacon properly but everything else was in copious amounts and delicious.) Very clean. It felt like a home away from home and I would recommend them to anyone traveling to Florence. Perfect location.”
“When you opened the huge windows we could hear the music in the square such as violins etc really authentic. The room literally overlooked the square right in front of the dome with restaurants and coffe shops below. We were in the heart of all the attractions. Closed the windows and couldn't hear a sound. The bed and pillows were so comfortable. The Royal suite makes you feel you are in a palace. Just huge beautiful rooms.”
“view was spectacular. Staff was extraordinarily helpful”
“This was a lovely stay, the rooms were beautiful, the staff friendly and helpful and breakfast was very good. The desk gave us a personal recommendation for a jeweler, called ahead to introduce us and we have a truly special experience buying a 20th anniversary gift”
“The hotel was lovely and the staff impeccable. I would recommend this property to anyone. I could not have been more pleased.”
“Great service and assistance, brilliant location and ambience”
“They were very welcoming - gave us a bottle of champagne and upgraded one of our rooms to a beautiful suite. The rooms were beautiful and you felt like you were in a castle!”
“It is a very lovely house with ambient atmosphere Great location next to the Cathedral and Square”
“Beautiful breakfast room! Wonderful breakfast. Great location.”