“On the actual booking day staff was absolutely friendly 25/11/17 unlike on check out day 26/11/17 was miserable and not polite. Loved the bar.”
“Room was excellent (superior) couldn't have wanted more. Staff were first class and breakfast was lovely.”
“Staff were extremely helpful and polite. Loved the building and location, old part of the house so full of character and great to help myself to reading some of the very old books in the library. It was a very pleasant stay and I will be booking again in the future.”
“Staff were helpful and friendly, room was good value and clean. Beds were comfy. Breakfast buffet had a large variety of food and drink to choose from.”
“All the staff I came into contact with were friendly, professional and efficient. My room was warm, very clean and fit for purpose. I had an excellent nights sleep. Taxi was ordered for me the night before arrived on time and was only £7 into the centre of Grays”
“Near to cruise terminal and a comfortable hotel. Good breakfast buffet.”
“Extremely helpful and friendly staff...we were upgraded free of charge. Room very clean, bed comfortable (extra pillows provided), lovely deep bath, lots of hot water, powerful shower... breakfast choice was seriously impressive would highly recommend having breakfast here..lots of healthy options as well as tasty range for the cooked breakfast in lovely garden view dining room... can’t fault this stay will definitely be back here for my next business trip! Very restful nights sleep and staff could not have been more helpful.”
“very satisfied with comfort ease of booking and ideal to work location.”
“The room was very quiet and comfortable and the grounds are attractive. The staff were pleasant and helpful.”
“The beds were very comfortable & the shower was nice and powerful.”