“Very clean and comfortable.Lady on reception was very helpful and very welcoming”
“Excellent friendly and informative staff on reception and in the dining room. All of the hotel, and in particular our room, was extremely bright and clean. The beds were comfortable and we were grateful of the free wifi. Fabulous breakfasts.”
“Clean and comfortable. The staff couldn't have been any more helpful. In particular, Alison the receptionist was a ray of sunshine, giving a lovely welcome and being so helpful. It was a great base for settling my daughter into uni, as only a few minutes drive.”
“Comfortable beds, excellent helpful and friendly staff, quiet rooms, amazing breakfast!”
“the receptionist was extremely helpful as were all the other staff”
“Bed very comfy, location great for this particular trip”
“tracey the lady behind the reception was wonderful she was chatty and friendly and fantasic with my kids. my youngest is autistic and is not keen on strangers but tracey was funny and silly with him and made him feel very relaxed. this lady is a credit to your company”
“Quiet location and ultra quiet room. Friendly, helpful staff. Easily accessible from central Middlesbrough by bus and easy to find standing opposite James Cook Hospital.”
“We had a baby! She spent her first night here after being discharged. Hotel have been AMAZING! We arriv3d as a family of 3 and left a family of 4. Hotel staff gave us a card to become the baby and went out of their way to look after us. Eternally grateful”
“Breakfast was lovely, with plenty of choice. The beds were really comfortable. There was a slight problem with the sink, but the lady on reception sorted it out straight away.”