“Excellent location in central Shrewsbury but difficult to access via car. Staff were really helpful. We had a twin room which was quite spacious. Breakfast was tasty with a good choice. The tea tasted great, which the waitress informed us was due to the water! Good access to shops and restaurants. Would definitely come here again.”
“Everything - the warm welcome, the room upgrade, the hospitable dining room and bar staff.”
“The service provided by the staff was very good. Food was excellent and the room was as good as could be expected for a property of it's era.”
“Lovely staff. Evening meal and breakfast excellent. Nice bar/lounge to relax in.”
“Excellent. Friendly, attentive staff. Comfortable surroundings. Excellent location. Looking forward to my next visit.”
“The staff at the hotel we're fantastic ! they really understand how to make guest feel welcome. Upon arrival we we're offered a complimentary sherry and made a fuss of our baby. There's no onsite parking at this hotel, so instead they valet park the car. It was actually pretty easy as long as you don't forget anything in the car. Breakfast orders we're taken at the table which makes a refreshing change these days so it was very relaxing & enjoyable experience. We'd stay again if we visited.”
“Great staff, fantastic welcome, glass of sherry at check in!”
“Very friendly and helpful staff comfy bed and lovely bathroom great location”
“Fabulous decor, helpful staff, valet parking, Sherry on arrival, breakfast, great location, everything!”
“Problem with smell in bathroom. We were immediately moved to another room. The staff couldn't t have been more friendly and helpful.”