“The rooms and hotel were beautiful! The staff was helpful and nice. The location was awesome!”
“Historic, comfortable, classy hotel, with amazing staff. We were made very welcome upon arrival, provided with lots of information and shown to a comfortable room. The bar staff later on were knowledgeable, professional and fun. On our final day when we checked out, our car wouldn't start, but the staff went above and beyond to help us out, trying to jump start it from their own cars and helping us every step of the way. I'm extremely grateful and loved my stay there. ”
“We found the staff extremely well trained and very pleasent. Some added treatment which was very nice and appreciated. It was a pleasure to stay there”
“Located next to the Government Gardens with some thermal activity it was a great introduction to Rotarua. The hotel is beautiful and a special place to stay full of interesting history.”
“staff were fantastic. food one of best meals I have had in rotorua. I have tried other hotels but will come back here. the thermal pool was nice”
“In a great location, close to shops and restaurants. Nice heritage hotel. Staff friendly. Great size room. Good parking.”
“I enjoyed the privacy and the attentiveness of the staff during meal times.”
“The hotel is absolutely beautiful and the rooms are so comfortable and well appointed. The hot pools and happy hour made our stay perfect!”
“Location is great and handy to town. Room amenities were good. Staff were friendly and helpful. Hotel has lots of history. Nice place and very well kept for its age.”
“Studio room is a good size nice and clean. The Duck salad is delicious.”