“We had an issue with another guest on our floor who was smoking right as we were about to sleep. One call downstairs and they had a word with the offending patron and immediately moved us up to the executive floor and away from the scent. Also the buffet dinner is an absolute steal with the guest discount.”
“Very Safe, as no one allowed to go in if you're not a guest of the hotel.”
“The staff was very helpful. In the executive lounge mr Jimmy Zhang with his nice smiles can really let the guests feel like being at home!”
“Great staff. I stayed one night only but it was very good. The view was marvelous”
“Due to our returning visit, we received a free upgrade to a suite. We are Cathy very grateful for that. The suite is very well facilitated with separate bed and living room, bathroom and additional toilet. The room was located on the corner so that there is a very open and beautiful wide view on the lake. Modern and well facilitated room as per 5 star level Nice and friendly staff, quite proficient in English and child-friendly. For the view, great staff and nice experience we certainly will come back to this hotel the next time.”
“Nice and friendly staff, quite proficient in English and child-friendly. Well located hotel not too far from the airport. Very nice and large room. We enjoyed the great open view on the lake. The room was as advertised with stay above expectations. We certainly will come back to this hotel the next time.”
“The decor and style of the hotel are just as you expect from the photos and descriptions. The view we had of the lake was very relaxing.”
“The staff were very friendly and helpful. They either spoke English or attempted to speak English. They were very polite and went out of their way to help. Martin was exceptional.”
“The breakfast selection was good, the friendly staff, the pool and sauna. The view from the room and the comfortable bedroom. We really liked the lavender and mint toiletries, too.”
“客房卫生打扫的很用心。因为带着一个三岁的小孩,所以晚上是选择将孩子安置在床头位置睡觉,清洁的阿姨很用心注意到这点,连被子的方向都帮我们调整了,大大的好评”