“From the check in till the end the entire experience was excellent. Bathroom clean, room clean, halls and breakfast area superb. This is a top of the list hotel far better than other top name hotel's. Excellent all around.”
“Facility-conference center was on the hill and very nice. Off-season arrival, not many people staying that night. Beds were average in comfort. Room decor was suitable. People were pleasant.”
“The staff was wonderful and very helpful. The room itself was clean but in desperate need of updates. Outlets hanging off the wall, dripping air conditioner, smelled like they had been smoked in even though they were supposed to be smoke free rooms. There was a problem with the reservation and the staff promptly moved us to other rooms as they were not nearly full and had plenty to spare.”
“It was clean and the bathroom toiletries were very good.”
“The only thing that was good aout our stay was the breakfast.”
“The staff was excellent I had booked thru booking.com a king room with a sofa bed a suite but when we got there the suites were booked had been booked so becareful when booking thru 3 rd parties so the front desk gave us a great discount with adjoining rooms!!!!!”
“Dirty tubs baths hard beds no extra pillows as requested .. No elevators”
“The location was perfect. Good breakfast. Staff very helpful. When I got there my reservation was not showing in their system. The manager immediately check with the booking.con website and there it was. They were great.”
“Pet friendly, comfort, hot breakfast, and restaurant at hotel.”
“This was my second time staying here and the reason I choose this hotel was because we always travel with our little dog. We came here to visit Bluefield College with my son. The breakfast was good not great but good.”