“Bed was comfy, Pillows were too, too soft. I should have asked for firmer ones.”
“the hotel staff were very friendly and helpful the room was comfy but a little cold but were out most of the time so it wasn't to much of a bother .Lovely hotel very central and will return .”
“When we arrived we where given 2 singles they changed us to a double It it’s a ideal location”
“Lovely comfy bed, clean modern bath room, location is excellent - amazing views from the room, good selection of drinks at the bar, friendly helpful staff”
“the pillows were great really comfy, I need one. Staff were great and overall cleanliness was fab.”
“Bed was comfortable, staff very friendly and helpful. Room very clean. Cardiff great for shopping, sightseeing and lots of choice of Restaurants”
“Excellent choice for breakfast, great staff. Beautiful view of city - we were on 18th floor!”
“Room service was very quick and the meal was lovely. Great location from train station and to Motorpoint arena. Staff were very helpful and friendly. I would definitely recommend to others.”
“They made us a plate of chocolates and strawberries saying happy birthday to my partner, which was placed in our room on arrival. This was a lovely surprise! And upgraded our room for free!”
“The facilities were excellent although we didn't use the restaurant. Slept very well. Very prompt check in also. Very impressed by the professionalism displayed by one particular member of staff when trying to placate a difficult guest (in a different party to ours).”