Royal Macaé Palace Hotel

מדיניות

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Royal Macaé Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • From 14:00 hours

• Check-out
  • Until 12:00 hours

• Children and beds
  • There is no capacity for cots in the room.
  • Children are welcome
  • There is no capacity for extra beds in the room.

• Groups
  • When booking more than 4 rooms, different policies and additional supplements may apply.

• Important Notice
  • Please note that parking is subject to availability, as parking spaces are limited.<br><br>According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.<br><br>All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.<br>In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent&apos;s ID.

• Pets
  • Pets are not allowed.