“The rooms and bathrooms are wonderful, very modern and clean. Also, there is wifi in the entire hotel and it is free. The location is great, you can walk from the hotel to the city center (it take only 5 minutes).”
“Location is one of the best in Banos, all important places in town are in walking distance”
“We arrived early, and they gave ius our room at 8 in the morning after traveling all night, without extra charges. The staff was super nice and everything functioned perfectly in the spa. It was a great stay and was a good value for the luxury accomadations we received. The. beds in the new luxury section were a dream to sleep on.”
“Near the amazing wayerfall Banos is famous for. Good breakfast but get there early as it disappears fast! The spa facilities are great.”
“The only thing that I did like it about the hotel it's the free parking.”
“Everything! The rooms is awesome. The food, great! Close to everything.”
“The rooms were just sheds! Very small and dirty, the toilet was filthy the staff non egsistant . Very overpriced a make shift garage and dirty yard out side back window men working all hours banging metal it looked like a breakers yard. Beds full of bed bugs 2 people had to go seek medical assistance due to dirty beds !and covers.. We were told we had views of falls we did not. Stuffy garden shed is all we can say more suited to animals ! Very bad would not recommend !! The front reception and description very deceptive and false!”
“Desayuno Buffet muy bueno, servicio de calidad hotelera y profesional.”
“Очень красивый номер, прекрасный вид из окна, близость к термам, удобная кровать. Хорошие завтраки.”
“Cama súper cómoda, mis hijos disfrutaron de la piscina.. el sonido de la cascada era tan lindo..podria haber dormido todo el dia. La atención, en especial de Verónica/Recep (espero no cambiarle el nombre) muy amable y de mucha ayuda.”