“Grat property and ambience.. lobed the wooden concept of the whole hotel, made me remind of kashmir homes.. amazimg service amzimg staff.. Bota and Gaukhara really hrlped with local transport and made me feel very easy with no language barrier.Will definitely book only this hotel whenever i am in Almaty”
“Very clean, nice, new hotel. The staff was helpful and they spoke average english. Airport shuttle really arrived, some days before I received email with affirmation. The driver waited us with written name when we came and it was included in the price. They also provided us early breakfast. In the room there were slippers, towels, bathrobe, shampoo, conditioner, even toothbrushes... Tea and bottles of water at the reception were for free.”
“Price Pick up and drop off at airport Breakfast Rooms Hotel Staff”
“The rooms were decent to large size, the staff was really friendly and helpful when asked for something.”
“Staff were very friendly and airport shuttle was very convenient. Beds were comfortable.”
“Friendly staff Free breakfast Airport shuttle Lovely place”
“Free pick up/drop off at airport worked very well-when their car was broken, they organized free of charge a taxi. Excellent restaurant opposite side, free and nice pool, girl at checkout very kind and helpful.”
“The room was extremely spaceous and quiet. Very generously spaced bathroom. There are water dispensers on every floor. The staff, particularly Togzhan, Gaukhar and Botakos, were super helpful and friendly and would answer any question. Airport shuttle in the middle of the night - great! Adjacent restaurant offers excellent food in great variety and the menu in English. Shopping, supermarket, more restaurants (so-called 'Cafe'), banks and post office all within 300 m walking distance.”
“Nice spacious room, very clean and comfortable. Friendly and helpful staff, especially the receptionists. Good restaurant. ”
“we had a great breakfast and most important staff members were unbeliavable friendly and looked after us in a fantastic way. A big thank you to Gaukhar and Botakoz they made us feeling like home. The whole facility is not the newest but very clean and very well looked after. The pool is great like the restaurant is which is beside the hotel. The free shuttle to the airport was great and also at 2:00 in the morning available.”