“Exceptional service. The staff went above and beyond to make us feel welcome and comfortable. We were given service that more than exceeded our expectations of a world class hotel group. Soman was delightful and very helpful.”
“Excellent location. Close to malls and restaurants.”
“I liked the items served in the breakfast with a stipulation that more items are to be served. Ambience of the lobby is excellent.”
“I like everything in the hotel, it located in best place, easily access to various malls. All the staff are very cooprative and helpful. special thanks to Vandana Sharma who made our stay more pleasent.I will recomend this hotel to every one family visit or business and wil definetly stay again in this hotel. Thank you again for whole staff of Sheration hotel Delhi.”
“The staff were very courteous. Excellent service and support by Miss Nicola in particular.”
“It's a very beautiful hotel, the staff is very friendly and service minded and there is pretty good food at the breakfast and restaurants. ”
“Luxurious hotel, nice rooms, great staff, lovely breakfast. Malls nearby with good cinemas, great food courts, and all the essential stores.”
“Very clean, the breakfast was fine, a bit light on the western hot breakfast options.”
“Staff very friendly. Facilities quite decent. A special thank you to Tarun & Itish from front office - very supporting and keen in finding solutions to smooth our staying in Sheraton as well as the concierge department in suggesting areas to visit in New Delhi. ”
“The whole experience was poor. At every step of customer life cycle they failed: reception, TV not working, telling me breakfast is not included when actually it was, delay in room service and finally not sending me my bill by mail when I had asked them to.”