“The fire alarm went off after 3am and we had to walk down 10 flights of stairs and exit the building. It was cold. Then they let us wait in the second floor lobby until we could head back to our room. When we finally arrived back in our room the alarm was still going off for at least 10 more minutes. I would have given a much higher rating otherwise. The location is excellent and the hotel is clean and modern. I enjoyed the trip otherwise.”
“Restaurant on location. It was cold outside so it helped to be able to stay inside.”
“The cleanliness, the willingness of the staff to serve, and the close parking are what I liked about the property.”
“The Staff at the Sheraton was the the best I've ever encountered. Preston went above and beyond to help us out. The professionalism at this hotel is like nothing I've ever had before.”
“Great location, fun lobby lounge area, and connected to a nice bar/restaurant.”
“Charming hotel. Large indoor pool with extended hours. Staff friendly and helpful. Updated rooms. Very comfortable bed!”
“We loved the location downtown with the free green bus handy. Also breakfast at Jimmy V's was really good.”
“The location was exactly where I needed to be located. There was a lot of activities going on at the time so there was always something for us to do. The food vendors in the area for the festival were well priced and delicious. The pool as well as the hot tub were lovely. The staff as well as the valet attendants were very helpful throughout our stay.”
“The hotel was in a perfect location; right n the center of the city. It smelled wonderful and the restaurant downstairs was very convenient and the food was good. The staff was very nice and professional. The room was clean and the bed was very comfortable. Breakfast was delicious and can I say that the chicken and potatoes and apple cobbler were amazing!”
“What a depressing and unattractive hotel. It resembles a 1980s era mall in an economically depressed area (which Raleigh isn't). Complete with broken elevators, a Hertz booth as the main lobby attraction, utilitarian tiled floors (like in a bathroom) throughout lobby, and "looks-clean-but-feels-dirty" rooms. "Antibacterial wipes, anybody?"”