“We love the concierge, Michelle. She's the best! Knowledgeable, friendly and caring.”
“We have stayed at the Stiles Hotel twice. The room is very nice. It is very close to the beach. People were very nice. We'd stay there again.”
“The hotel is really good and so close to Ocean Drive!”
“Excelent location, walking distance to the beach, restaurants and shops.”
“Told it was a king bed with city view got a full bed with a view of another building”
“we booked a king terrace suit and when we arrived at the property we where checked in and sent to the room a STANDARD room we went back to reception and we where told that the king terrace had been damaged so we had been down graded but we where not informed and still charged the same. we where then offered a 20.00 refund it was a disgusting way for any hotel to treat guests. the manager after some arguing agreed to give us one night free but the money had already been taken from my credit card so i have to wait 5 days for it to be refunded. we also booked a standard room at short notice for my brother on my husbands account after my brother checked out the hotel charged 1200 dollars to the credit card leaving us with no funds for the rest of our trip we contacted booking.com who could do nothing the person at reception could not explain the charge of 1200 dollars and refused to call a manager he was rude. THIS HOTEL IS A TERRIBLE PLACE TO STAY DO NOT BOOK THIS HOTEL.”
“Coffee, croissants and buns for breakfast, which we didn't expect. Very friendly staff.”
“The staff is very kind and helpfull. The room is good and the region is fantastic! Very good hotel and staff.”
“Bathrooms need some updating but other than that I enjoyed my stay.”
“The Stiles was great as always! This was our second time staying and we will definitely be back again! The Terrace is always a must, the Hotel is very clean and the pool is very relaxing! The staff is very friendly and welcoming. Michelle is awesome!!”