“I liked the fact that they had taken the time to put English instructions on everything - I.e. how to operate the remote for the room heater!”
“Sumiya Spa & Hotel was nice and comfortable. They let you help yourself to coffee, tea and water through out the day. The staff is very helpful and pleasant.”
“Everything was perfect. No complaints. Very friendly receptionist. ”
“Authentic Japanese family run accommodation with helpful staff really made us feel at home - was a nice different experience sleeping in traditional home - nice breakfasts”
“The room was very nice and clean, decorated to have a nice sleep. Also the shower, even though it was in a different floor, was extremely clean and full of products to be used. The staff was very helpful and kind to us.”
“Very friendly and efficient. I appreciated the staff explaining the spa’s to me in English. Food was excellent.”
“great staff service, very friendly, nice garden, great interior”
“Very welcoming staff. Spoke very well english. Doorman at night was french and spoke very well english. The place was very clean. The hotel is very close to the station and walking distance from sightseeing places.”
“The location was excellent. Very close to the train station and near one of the many tributaries in Hiroshima. Across from APA Hotel which has a good buffet breakfast, albeit not cheap. Excellent WiFi in rooms, English speaking staff. We had rom with private bath --- a small private bath, but not shared.”
“Comfortable, clean, excellent location for station and sightseeing, friendly staff.”