“The size of the room was great. The bed and pillows were extreme comfortable.”
“Everything was satisfactory. All of the main restaurants that we enjoy was within 1 mile from each other, Saltgrass, Cheddars plus more. The mall was right down the road from the hotel.”
“Majority of the staff we friendly some need to change their proffession.”
“We went to Port Arthur to visit family. The room at this hotel was large and beds where comfortable. We had 2 queen beds plus a sofa bed. The hotel was near a mall, super Walmart, dollar tree and many restaurants. There was also a small fridge and microwave in our room. The hotel also has a small fitness room and an indoor pool. The pool was great especially helping escape the scorching summer sun.”
“I love everything and the attention of the staff and the room service very polite thank u”
“I have stayed at here for more than 10 times and i enjoy it every time. If i run into a problem, the staff will fix it or make it better. Whatever it may be. They know who I am when i walk thru the door and that's an awesome feeling in itself. I will not say anywhere else but here everytime I am in Port Arthur. The only thing is, that i wish of all the times I have stayed there, I wish I would maybe just once get a discount or even a discount on the biggest room they have on the 2nd floor above the office. That was what had coming back to stay there. The 1st time I stayed there, it was in that huge room. I loved it and since then, They always tell me its booked but I never see anyone in it. The curtains are always open and see nothing in there. Thats all. It would nice but other than that i Love it here..”
“Pillows amazing! But the pool was super cold and the staff were unwelcoming and most could not speak English. The breakfast was poor.”
“Management was rude and lacked ability to honor booking requests. Too late for me to change locations as partner and I are semi-ambulatory.”
“Like that there was a protein included w breakfast!”
“Breakfast could have bacon everyone don't eat sausages. Pool was cold”