“Location value and seafront parking OK. May not have been at peak season”
“The staff were very friendly and the location of the hotel was great with lovely views out over the sea.”
“The bed was so comfy we didn't want to get out & when I asked for porridge the chef made it for me was yummy”
“Our room was directly above the disco and speakers from the function lounge below, our TV could not be heard, all crockery and cutlery was vibrating, it was so bad, we were moved to a family room that was still above the function room but slightly quieter, it was a really bad experience but my previous visits to the Empress have always been good. It should clearly be stated before booking that these rooms were only suitable for late night revellers. It was a bad experience. The hotel manager tried to make amends with a free bottle of Prosecco!!”
“The friendly staff nothing was to much trouble if I needed anything. The breakfast was varied. The bar food had a wide selection of food and catered for all types of diet. There is music on a Saturday night. Although there is steps up to the hotel disabled people like myself can access the hotel by the basement restaurant.”
“good hotel clean staff helpfull night porter did not keep us waiting”
“Nice and friendly Staff - good value for money- good breakfast- nice lounge-good location”
“We stay here quite a lot, is clean and convenient. Good prices and nice rooms.”
“Rooms good size very clean good views we had sea views so even better friendly staff good food”
“The staff were very helpful and friendly. The hotel food was excellent and the room was lovely. The position along the middle of the prom. was just right.”