“The entire staff from manager to housekeeping staff, everyone was very polite and courteous. Excellent service by front desk staff and also at the restaurant. You could tell how well-run the Hotel is by looking at the staff interacts with you. Very happy with our experience.”
“excellent location, great food and rooms and very caring staff”
“Wow!!! This is how I wish to start my review.. It was my first time at CONNOOR on behalf of my wedding day. Thanks to everyone who made it extremely memorable for us. Starting with Kannan and Satish at the front office who are outstanding and more than excellent in their customer handling skills. Next would be our dining experience with Mr .Ramlingam and team.. Attention to detail and authenticity needs to be learnt from folks like you. Abu , Anand , Lingam and Ramesh --- You guys are exceptional in the way you take care of your customers..Hats off to you guys. Overall Mr Murali -- You and you team are magnificent , precise and authentic is ALL I have to say. Anytime if I am travelling to CONNOOR or nearby my stay would ONLY be at TAJ Gateway.. This is my commitment. Thank you TEAM.”
“Such a lovely colonial property. Coonoor is best enjoyed from the luxury of the Taj Gateway.”
“Nice dinner and breakfast buffet, good service at the restaurant ”
“The staff and the quality of the hotel are what I liked the most. The staff was very friendly and polite whereas the hotel was very clean and maintained very well. There is a wellness center that was very relaxing and a gym that had a lot of facilities.”
“The hotel has a very nice ambience.. with quaint cottages.. beautiful gardens.. great views of the valleys.. sometimes with passing clouds below.. and also great games for kids in the gardens. Mr. Muralidharan was a gracious host. We especially want to thank Mr. Bala Murugan for giving his personal attention for arranging a private anniversary dinner for us, making sure that all our wishes for an amazing lighting decoration in the beautiful gardens came to life. The multicourse dinner menu was also amazing. The dining room ambience is also very good, so is the buffet breakfast spread. We would definitely recommend this hotel”
“The Hotel staff was very cordial, polite and helpful. They were very prompt in resolving any queries. They made my stay very special and memorable.”
“Calm and beautiful location,spacious rooms ,cleanliness ,tasty breakfast and best hospitality”
“There were activities for the full family. Staff are very pleasant and customer friendly. Good service”