“Everyone,right from front desk to waiter was courteous.”
“Attention. To detail. No request was tooo much foe any staff member. Superb live music at the dinner each night.”
“Cleanliness, great view, well maintained for such an old hotel, staff at every part of the hotel couldn't be nicer, and the food is the best for any hotel that I have ever been to (I would visit again just for the food!). WiFi is good enough to keep in touch. Great value for suites. More than luxury, the hotel works towards providing a smooth and memorable experience for the guests. And they seem to be able to achieve it. ”
“The hospitality, complementary evening tea and the harbour cruise.”
“Beautiful accommodations in Cochin for a comfortable and relaxing stay. Lovely staff, amazing breakfast, and complimentary boat cruise as well.”
“Food - good selection, buffet meals variety is very good catering for all tastes. Rooms are spacious and staff were all excellent and very attentive. Sunset harbour cruise - very nice touch”
“Exceptional service and staff, beautiful location, large rooms with very comfortable bed, lots of bathroom products.”
“the staff were super helpful. hotel has good amenities, nice size swimming pool, good restaurants, a bar, spa and fitness room. Overall a hotel we would book again should we be fortunate enough to visit Kerala again.”
“Staff were excellent in every department. Room was very comfortable and restaurant good. Wi fi good. Complimentary boat trip which was a friendly gesture!”
“We loved it at The Gateway Hotel Marina Drive. The breakfast buffet is AMAZING and so is the asian restaurant. The rooms are nice, and the staff superb.”