“Loved the courtesy touches like home made fudge, biscuits 🍪. But mostly, good old fashioned courtesy’s and friendliness 😄”
“The place was dirt poorly decorated and staff were not at the location all day.the bed was hard the bathroom tiles were chipped and the shower grout was coming away.black cobwebs hanging from Windows. Table cloths not changed on our breakfast tablet for a week.”
“It was a very comfortable Hotel that I would thoroughly recommend. The management was very courteous and being fairly central to Shanklin there was a good choice of eating places at night in very close proximity”
“Had initial problem with the room we were given but after pointing this out this was rectified the following morning and we were moved. Tony and the staff were excellent and provided excellent customer service throughout. The breakfast was really lovely as was the overall experience. Parking can at times be tight as quiet small parking area but we got parked which is the main thing. Good that it’s near to the town and walking distance to cliff top to get to the beach area shops etc.”
“We loved the cozy, country atmosphere, excellent customer service and beautiful surroundings!! The food was delicious and the room was perfect!! we loved the garden and the location!!”
“All was really good, could not find fault, apart from bed.”
“Cakes on the table to take in the afternoon nice idea”
“Beds very comfy. Breakfast very good quality.Staff were very pleasant.”
“A small 'help yourself' bar with an honesty book but very limited selection of drink. Good breakfast with plenty of choice but if you have dietary requirements inform before arrival. Very quiet hotel, hardly noticed anyone else there. Excellent location with easy access to surrounding attractions.”
“The breakfasts were excellent.10 out of 10.The ingredients were of good quality, prepared by a very good chef and there was plenty of choice. The décor of the hotel was excellent. Our bedroom comfort was excellent. Comfortable beds, television and tea and coffee.”