“I liked the staff they're so welcoming and happy to see us. Always smiling staff. Also the location is a walking distance to Taman Suropati and 20 min by car to Grand Indonesia mall”
“The pool and the amazing view from the rooftop. When it comes to the interiors, the Dutch colonial architecture and furnitures create and awesome atmosphere”
“The only place to stay if you appreciate:Class, calm, quality, history and excellent service. All the staff were truly wonderful they serve with a smile and go the extra mile for you. Worth staying here and using the recommended taxi to visit old town Bratavia and Monas Monument etc (Taxi not expensive). View from the top is Fabulous. Service from roof bar staff super attentive at all times. Relaxed atmosphere and lovely open air pool.”
“The staff were excellent.They were friendly, helpful, efficient and enthusiastic. Everyone took the time to have a conversation with me and did their best to make my stay as enjoyable as possible. My room was well designed. The pool and roof top bar on the 9th floor was a nice retreat from Jakarta.”
“I think their jam in the breakfast buffet spread was home made. I love it!”
“Friendly and helpful staff, nice colonial building”
“The friendly atmosphere. All the employees from frontdesk to housekeeping, restaurant, doormen and guards were very kind and helpfull. Beautifully renovated old colonial building, and everything works perfectly. The rainshower in the bathroom was a nice extra”
“I have made the Hermitage my "home" in Jakarta and I always like to come back. The rooms are great and the staff always ready to help. early check in and late check out are important for me.”
“We had a sick bow during our stay at the Hermitage and had to stay a couple of days longer. We are well looked after and helped by the staff, the best experience we've had on all our trips. Nothing, really nothing was too much for the staff to do for us. Due to the staff approach, we felt very at home and comfortable, everything is right at the service of the Hermitage. In addition to the excellent service, the excellent location, the entourage of the Hermitage itself is also very charming. What also is a very covenient aspect is that they're willing to learn in order to exceed the expectations of the guests. Both for business trips and for the holidays it is absolutely recommended!”
“Staff were very helpful and we enjoyed the bar at the pool.”