“I had booked transportation from the airport through the hotel, the car was clean and had amenities, and the driver Krishnan was more than welcoming (very friendly and open). Because I had a long flight, the staff offered to do my check-in directly from my room; they finished the paperwork at the concierge and handed my documents as soon they were done. The cleaning staff (Shiva) was more than attentive: he made sure that I had everything I need, and made sure to put a prayer rug for my daily meditation, and bookmarks for my books. Breakfast is fantastic, they take into consideration your dietary needs/preferences (vegetarian, vegan, gluten-free, dairy-free and sugar-free). Personally, this is the first time I see a hotel offering gluten-free bread on their breakfast menu so that made me very happy. Hotel staff is very friendly, whether on the phone or in person. I highly recommend this hotel for business or leisure.”
“Large room, very quiet, friendly staff, good location.”
“We stayed for 9 nights and I would definitely recommend upgrading to having Club Lounge access if you can. The Club staff are awesome, and the changing meal selection in the Lounge is great. The Ritz is an Oasis in the middle of the city!! I would definitely recommend this hotel for a family. My 12 yr old loved it here, and made the most of the pool. Staff were amazing!”
“The staff at this hotel was phenomenal! They catered to your every need. Very friendly and happy to help. Concierge people Kazia and Clara helped with transportation and daily tourist site planning.”
“The staff were amazing. The hotel is beautiful. You can't go wrong.”
“Beds and no noise at all in the room very quite hotel . response on the service was very fast for a large hotel .”
“The check in time was the fastest. Very friendly & pleasing staff . Hospitality at its best”
“The staff and the service in general was impeccable but the property was showing some signs of weariness so the management should look into this.”
“Ambience and very well impressed with spa..I will surly recommend people”
“Excellent staff, really taking care of my needs in an exemplary manner. I had a cold and was 'nursed' with tea and honey.”