“The location was perfect for New Years Eve, right in the heart of the city.”
“Friendly and helpful front desk and engineer. Nice restaurant connected. Even umbrellas to borrow when it rained. Good in-room coffee. Non intrusive and good maid service. Many channeled TV. Iron and board always appreciated. Had a good rate.”
“Everything was exactly what I would have expected from a Hilton, but there was a bonus. The staff was particularly helpful, responsive and friendly. Nicole, at the front desk, was an absolute delight and went out of her way to be helpful as did everyone there. I grew up in Saratoga Springs and I can honestly say that as a business person I rarely wax poetic about a hotel. This is the exception. I would not only recommend it to anyone, but I will not stay anywhere else when I visit. The staff personifies the best in the Hilton brand!”
“Excellent clean and spacious room.”
“Excellent room 213, super shower, excellent staff (greeted you every time you passed, always with a smile, super responsive), great text message based customer service application with very quick response time”
“The hotel is very convenient, right in town, but not so close to the busiest part of Broadway. Walking distance to everything. The rooms are somewhat small and sparse, although clean and stylish. Bathroom is small but nicely appointed. The staff were very friendly, helpful, and always available. The lobby is nice, with a sitting area an fireplace. I got a great deal on booking.com, otherwise I think it is pricey-- but you pay for location, and this one is wonderful.”
“That it was right next door to the convention we were going to in the convention center. Further the rooms were beautiful and comfortable.”
“Front desk staff was very helpful and knowledgeable about the area. Hotel is very close to downtown - everything is walking distance. Wonderful restaurant at the end of the parking lot..Olde Bryan Inn.”
“The staff was super friendly! It’s location was ideal because on stepped out onto Broadway, which is where most of the shops and restaurants are located. Loved our stay!”
“These were perhaps the most comfortable beds ever! A few steps out the door was a charming town with many cute shops and restaurants.”