“Attention to detail is very good, but this hotel is part of the school of hotel management so the expectation is higher.”
“I felt that the staff was fantastic! ! The people working in the lobby were extremely helpful and pleasant!!! the woman in cleaning was very pleasant!!!! The bed was great !!!!”
“Loved the students working at the locations, full of information and very friendly.”
“The facilities are very nice and the students who run the facility are efficient and friendly.”
“I was able to check in early and enjoy the Cornell campus more. I great hotel staff that was very helpful in all manners.”
“The location of The Statler could not be better when visiting Cornell. We were taking a campus tour for my daughter - a prospective student of Cornell. The valet parking was very handy as the car park a little way from the hotel. We also enjoyed speaking with current students of Cornell who work in the hotel. It gave a lovely insight into the academic life.”
“Location, design, room setting, In-room dining, very clean washroom”
“One of the cleanest hotels I've ever stayed at. Bathrooms were spotless. Hotel staff and Cornell university students working there are A+!!!!! When out of their way to even provide us with umbrellas during our college tour and cold drinks for the ride home.”
“The whole experience was excellent. The young (Student) staff are charming, professional and super-helpful. The room was lovely with a very comfortable bed and a beautiful view. The food at the hotel restaurant was delicious and we had a perfect experience.”
“When I checked in, I felt very comfortable about the service, especially the service from the front desk.”