“We wanted non-smoking. We got smoking, after a clean. We request non-smoking due to my wife's allergies. The cleanup did not disguise the fact. We had booked the room many months prior. Maybe if the allocation had been made then, there would not have been a problem”
“Nothing particular and does not live up to its global name.”
“The hotel is really close to the castle. You ever can see the castle through your windows. But it's not close to public transport point. The shuttle bus from hotel to train station runs every hour.”
“Beds comfortable staff friendly and helpful. Location was close to venues I needed to go too i.e. taxis cost between 1,090 - 2,500 yen. Having a selection of restaurants within hotel was nice too.”
“Got an upgrade from city view to castle view. Staff was very nice, polite, proactive and generally good in English. ”
“If you drive a car, the hotel provides free and convenient parking. The hotel is great with a great castle view. The bed is very comfortable. Overall speaking, it is a very good hotel.”
“Absolutely nothing! Maybe that they have a shuttle bus to Nagoya JR Station ”
“Staff very friendly and helpful. Rooms clean and comfortable.”
“The scenery of Nagoya Castle at night an in the morning was marvelous... It was splendid and serene~”
“The staff made our stay the most memorable for our 50th wedding Anniversary!...We were surprised in many ways...from the cake, to the complimentary upgrade to many staff saying "congratulations!"...The view of Nagoya Castle was spectacular!”