“The staff is this hotel's greatest treasure! I loved everything about this hotel, but I was surprised how much care to our needs they showed. As I said everything is good and I can write a lot about it, so I'll just list it's strong points: 1. great location for your stay in Asian side of Istanbul, Kartal is a great choice for you 2. great lobby, a lot of comfortable furniture there 3. cleanliness of rooms, amenities and overall quality of room design is at highest level 4. bar on the roof offer you the opportunity to make a 360 degrees walk on it's terrace, great place to go for a drink 5. staff is perfect, guest relations manager is one of the nicest person I ever meet 6. delicious breakfast, book a room with breakfast - you'll never regret it”
“The hotel is affordable for a 5-star establishment. The staff are really polite and try to be helpful at every opportunity. The breakfast is rich and high quality. I will definitely stay this place again.”
“Everything was excellent starting with (booking.com) and the hospitality found in this place. Special grateful to: CANSU: Guest Relation BULENT: Front Office Manager AHMET: Reception Chief”
“Excellent and friendly service from Cansu of Customer Relations also from Sehri and Cagla on Reception. I was overcharged by an external taxi and they took it upon themselves to complain to the taxi firm and in addition reimburse me. Totally beyond the call of duty so thank you very much.”
“Top level hotel with comfortable rooms, careful staff, good fitness center and excellent breakfast.”
“Very friendly stuff, clean and comfortable rooms. We were allowed to check in 5 hours earlier which was very nice. Great breakfast and good spa and gym”
“Hostess Cansu really was excellent and was extremely helpful. The rooms are comfortable and hygienic and the breakfast was plentiful and good…”
“Nice hotel to stay staff is professional and willing to help you.”
“Check in was smooth, they checked us in much earlier than usual, staff were very nice. Guest relation lady Cansu was extremely nice and helpful”
“It was very good hotel and I come back again to it I will recommend it to my friends the Duty was very help full staff was very friendly”