“Great location. Room large and great view. The spa and sauna fantastic. The lunch bar was great food fantastic. Staff Lovelly minded our bags for the day even our important documents bag I felt safe leaving with them. Fantastic we loved it”
“From the complementary pickup at the train station to making working with us to accommodate in any way possible. One of the best hotel experiences and will definitely be returning.”
“Fabulous location, excellent service, and a fun hotel. Just beware the main restaurant is shut on a Sunday and Monday night....”
“Lovely location right in the heart of Zermatt. Good choice of restaurants and great value for both room and dining.”
“Exceptional experience overall. All staff were very hospitable and helpful. Communication was thorough prior to our stay outlining suggested modes of transit from Tasch, parking arrangements etc. Prompt complementary transfers were also organised. Room was well equipped, modern, very comfortable and we had an excellent view of the Matterhorn. Breakfast was extensive and well presented.”
“This place is absolutely amazing. The staff are incredible from the moment you arrive. The breakfast spread is delicious. We felt like royalty at the spa. Every detail is so well thought out, and made for the most enjoyable stay. I would recommend this place to anyone. We never wanted to leave!”
“Lots of wood used throughout the room, with a nice, open-grain finish. If you like natural materials you'll love this place!”
“From start to end, a great stay: Friendly welcome when arriving with a glass of sparkling wine, quick info on Zermatt and best hike to do in the next days etc. Breakfast team was great and friendly too - eggs can be requested and are made on the spot! Well done and tasty! if you have time, take a moment to stop at Papa Caesar bar - the cocktails are gorgeous!”
“Great location, shuttled us and luggage to and from train station.”
“Location is just perfect... Rooms with balconies even though it's small but it's wonderful to just sit and watch maternhorn view”