“Staff here is super friendly and accommodating: front desk, restaurant and spa. When I arrived, another person was trying to checkin but they couldn't find his reservation because he didn't have any information with him. They were being so helpful and kind to him. It really impressed me, in addition to how friendly they were to me. Great facilities: super comfortable bed, and great layout of shower and soaking tub. The hotel is right next to the lovely park in town. Vichy water and mints in the room upon arrival are a nice welcoming touch. The front desk team explains everything thoroughly and then if you eat at the restaurant, this is another great experience. The whole team was very professional and friendly, and the cuisine is delicious. The spa team is very welcoming and helpful, and it is great that you can walk across the internal hallway to access it. I was sad to leave and that was only after one night.”
“Lovely room with Super size bed. Well equipped bathroom.”
“Very nice location in a very calm park. Clean and comfortable decoration with the elements of Vichy, the furniture and interior design are all connected with the pattern of blue octagon, it is really cute and interesting. The bathroom is functional, the temperature of bath is settled at 38 degree and with the music from TV which made the bathing comes an enjoyment.Thus there are lots of mirrors which are really useful. Swimming service available for an accessible timetable which you can enjoy a nice time there. Amazing bed which is not too soft but very comfortable. Also at night they have the turn down service for your bed which is considerable and it is really luxury experience.”
“After a long driving day it was a pleasure to use the warm pool on the 7th floor (included in the room rate). Very comfortable and spacious room and bed. Excellent dinner. Definitely not our last stay!”
“Breakfast good. Dinner excellent A little hard to find as there were few direction signs”
“The rooms are spacious, and very comfortable. I loved having the balcony. The hotel is in a fantastic location, being close to the shops, the train station and the park. The staff are also very polite and helpful.”
“Reception staff excellent- especially Jordan. Bed and linen excellent.”
“Beautiful elegant hotel in the heart of Vichy. Staff excellent and rooms comfortable. Location is perfect in park next to lake with lots of waterside bars and walkways. The restaurant is exceptional for outdoor eating.”
“The hotel is wonderful with all the facilities you could ever need. Stayed for the ironman race so didn't have a chance to experience it all but the staff were very friendly and eager to help.”
“Friendliness of the staff and their effort to accommodate us . Their dog friendliness . The chef and restaurant were absolutely exceptional. Tasting menu really worth returning for alone.”