“Very nice breakfast View fromt the room and the Top of hotel is magnify. No parking attent with hotle Light in the room was perfect for tourists.”
“My flight reached Madrid early morning and I reached the hotel by 10 A.M , they refused to give me an early check-in although that I requested that when I did the booking through your website. They charged me about 25 Euro to have my early check-in”
“Location Fantastic. Room size good. Staff very pleasant and helpful Beds very comfortable”
“Service was very good and the staff is really helpful”
“It was a quite dissapointing experience. We spend time complaining to 3 different people in the reception but there was not follow up of our complaints. It is far from the standards of other Vincci Hotels.”
“Too poor quality of services spoiled everything else”
“Booked a superior room and had a large unusually shaped room with panoramic view of Gran Via. Separate toilet, bath with shower and dual sinks. Enormous comfortable bed, tea making facilities and well stocked minibar”
“Great hotel, middle in the center of Madrid with superb facilities”
“Location , taxis outside, metro outside , 10 min walk to main square .”
“Only good thing I can think of is the reception personnel. They were a bit friendly.”