“Very friendly and caring staff. Excellent service.”
“The slickness of the check in. The comfort of the beds. The whatever/whenever service 24/7.”
“It was all good for the amount of time we were there for which wasn’t Long, everything was first class, style service plenty of free water in our room.”
“Conceirge is friendly and helpful. Prompt and professional. Ambience and artistic in furnishing. Good porter service.Convenience is offering box and materials for packing at level 1”
“The soundproof room. Didnt hear anything about anyone nearby.”
“The hotel is very understanding when I explained to them that for visa issue I was not about to arrive and had to cancel one night, although it was already past the cancellation time window. Room design is nice and clean.”
“Apart from checking in early nothing is impressive”
“The facilities were great for a weekend escape from Hong Kong. Spent many hours by the pool, the restaurant next to the pool was also great and very reasonably priced for a W hotel.”
“Clean & comfortable bed, convenient location & friendly staff.”
“Booked a Superior King room. Very large comfortable bed, great view from 27th floor. Housekeeping noticed my girlfriend liked the Bliss toiletries and supplied larger bottles - great service. Reception staff supplied free drink vouchers unprompted. A error on the mini-bar bill was corrected without issue. The rooftop pool area is lovely.”